Where is the Call Response Explorer located in the App?
To view your Call Response Time Data, go to Explorer ➡️ Call Response.
What Is the Call Response Explorer?
Amper’s CI Explore tool helps you drill down into your data by viewing graphs with customizable groupings and filters to uncover previously hidden trends and insights. The Call Response Explorer helps you track which team members respond to Operator Calls and understand how quickly your team responds.
Download CSV
You can download a CSV of the data to make your own pivot tables and charts!
See Below for an Example Call Response Excel Download👇
response_data_10_27_22 - 7_57PM.csv14.2KB