You can use the Scoreboard in a couple different ways.
- The first is to treat it like a grab bag where Maintenance Technicians can pick what to do next based on priority. In this situation, you'd keep the filter option
Include Assignedunchecked. That means that Tasks will drop off the board once they've been picked up by someone (but not necessarily completed). So, Assignees can see where they should head next, but you can't necessarily see when tasks are completed. - You can also use the board as more of a real-time view for what's going on: show what tasks are incomplete or which tasks have been picked up or assigned. In this case, you'd have the filter option
Include Assignedchecked. That way, you'd see who's working on what, along with what hasn't been assigned. The drawback there is that you may end up with a lot of in progress work on the board, and it could be hard to see what tasks are coming up until after you actually complete the in-progress tasks.
Viewing Assigned Tasks Using the Scoreboard
The Maintenance Task Scoreboard shows a maximum of 20 tasks at a time. They're sorted first based on day, then on priority, then on the time they're due.
Some examples of how this sorting works in practice are shown in the example below, assume today is Oct 27.
| Name | Priority | Due Date / Time | Explanation |
|---|---|---|---|
Task A | High | October 26, 2021 10:00 AM (CST) | This is from "yesterday", so it's overdue. Even though Task B is due earlier in the day, this one appears first because it's High Priority. |
Task B | Normal | October 26, 2021 7:00 AM (CST) | This is the "next most important" task on the 26th compared to Task B. |
Task C | Normal | October 27, 2021 6:00 PM (CST) | No Priority comes before Low Priority. |
Task D | Low | October 27, 2021 1:00 PM (CST) | Lower priority is lower on the board, even though this is the earliest task for the 27th. |
Task E | Low | October 27, 2021 2:00 PM (CST) | Tasks of the same priority simply sort by Due Date. |
