Changes occurring November 6, 2021. Please check out the supporting document below and schedule a meeting with your CSM if you have any questions/concerns.
Amper is releasing a new maintenance product that will replace the existing one. The new version brings a number of new capabilities around building a schedule for maintenance to be done, integrating ad-hoc requests and taking suggestions from Amper for when certain items should be done.
All of your existing data; historical records, configurations RE: PM schedules, etc. will be preserved, but some aspects will look a little different.
Some core concept will remain, but with different names.
Maintenance Typesare now combined in to
Plans; you make a
Planwhich includes: 1) what's being done, 2) how often it's done and 3) what assets you perform it on.
Tasks. Instead of simply logging events, you now have the ability to schedule tasks in the future, assign them, have them presented on a priority board, etc.
As mentioned above, instead of simply creating
Logs, you'll now create
Tasks which can be assigned to individuals in advance or picked up from a common queue.
You can also now create
Requests for work to be done, which, once approved, will create
Tasks that will integrated in to your overall schedule.
There's now a full
Schedule that will show you what
Tasks you have, who you've assigned them to, and what
Tasks you might be missing.
Instead of receiving a weekly email with the amount of runway remaining for a given PM, you'll now be able to view the schedule and know what is going to be done and what still needs scheduling.
How Will the Change Work?
On Nov 6, 2021, we will automatically convert the old maintenance product to the new one. As noted above, all your existing data and configurations will be preserved and converted in to the new product.
Starting that day, you'll see a number of new screens and utilities that you can start using immediately. We'll also be providing plenty of resources for you to learn the specifics.
Keeping the Old Workflow
Our new maintenance offering does introduce a lot of new capabilities, but it will retain the basic DNA of the old product and you can still use it in basically the same way if you choose.
You'll still see the "runway," but instead of a bar slowly filling up, you'll see the projected time that a task should be done.
Instead of this:
You'll have this:
If you don't want to schedule tasks in advance, you can simply create tasks only when PMs have been completed, and mark them as resolved immediately. That process will look nearly identical to the existing process of "creating