Connectivity: IT Configuration for Wi-Fi Gateways
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Connectivity: IT Configuration for Wi-Fi Gateways

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If opting for Wi-Fi devices, there are a few steps your IT team will need to take to ensure our devices can properly connect to your network.

IT Setup Configuration

Amper Gateway Configuration

In order to connect Amper Gateways, your network will need to be configured for the following:

  • Network must be 2.4 GHz (Our devices do not support 5GHz-only networks).
  • Supported network types are WPA2 (most common), WPA, WEP, and Unsecured/Open. Devices do not support WPA-2 Enterprise.
  • TCP Ports Open (Outbound Traffic)
    • 1883
    • 8883
    • 5683
  • Domains Open (Outbound Traffic)
    • device.spark.io
    • device.nodes.spark.io
    • a1z2vcintpz3vi-ats.iot.us-west-2.amazonaws.com
  • Device MAC Addresses White Listed
    • If your network restricts access to unknown devices by MAC Address, contact support@amper.xyz to obtain your device Device MAC Addresses to provide to your Network Administrator.

Web & Tablet App Access

In order to fully access Amper’s web and tablet app, your network must be configured for the following:

  • TCP Ports Open (Outbound Traffic)
    • 443
    • 80
  • Domains Open (Outbound Traffic)
    • *amper.xyz
    • sentry.io
    • *looker.com
    • *.lookercdn.com

If any of the above information seems confusing or daunting, do not worry! These are standard IT configurations that your factory's IT team will be familiar with. For requirements & recommendations related to the Gateway configuration process, please also see the article below.