3 MIN READ
With Amper, you can send alerts based on certain activity in your factory. This article will guide you through the different types of alerts and the parameters required to configure each one.
Preparing for Alerts
- Preparing for Alerts
- Pick Your Alert Type
- Select Your Machines
- Selecting a Machine Group
- Machine Picker
- Set your Shift
- Establish the Recipients(s)
- Saving The Alert
- Resolving Alerts
Pick Your Alert Type
See alerts here 
Alerts
Now that you’ve selected which alert you’re going to create, the next step is to select which machines will be included in the alert.
Select Your Machines
After choosing your alert type and setting parameters, you will need to select the machines you want this alert to apply to. There are two methods for selecting the machines attached to this alert:
Selecting a Machine Group
One way to apply the alert to select machines is to use the Machine Group drop down. If you have your Machine Groups configured, this allows you to easily select groups of machines that you want to be notified about.
Machine Picker
The second option is to use the Machine Picker. Pressing the blue Machine Picker button will open up the list of machines and allow you to select individual machines. You can use the All or None buttons to easily select or deselect all of your machines.
Set your Shift
The next configuration is for the Shift you want to be alerted during. You can either select one or more of the shifts you have in your system or select 24/7 to determine the time of day that an Alert will be active. This way, you can limit the range of time that you or other Amper users are notified to avoid false alarms such as weekends when downtime is expected.
Establish the Recipients(s)
The final configuration setting is for the recipients you ant to receive the alert.
There are two fields to fill out for each recipient:
- Name
- Phone Number or Email Address
- If Phone is selected, the user will receive the alert as a text message from 441-54.
- If Email is selected, the user will receive the alert in their email from no-reply@amper.xyz.
- Add this email address to your contacts list to make sure the Alerts are not wrongfully sent to your Spam folder.
If you would like to add additional users, press the blue icon. This will create a new, blank entry to enter another user's name and contact method.
Phone:
Email:
Saving The Alert
Once you have entered in the desired parameters, press the blue Save button in the bottom right corner of the window. Once the Alert is saved, a message will be sent to all of the recipients to notify them they have been added to an Alert.
Resolving Alerts
Depending on the type of Alert you set up, you will receive a follow up email or text to tell you that the machine has left the Alert state.
For example, lets say you have the Alert for when "Machine A" is down for more than 45 minutes. Once "Machine A" goes down for 45 minutes, you will first receive the Alert informing you the machine is down. Then when the machine enters a Production state again, you will receive an resolution message informing you that Production has started again for "Machine A".