Machine Showing Off or Lost

If your machine is showing only Off or Lost in your Amper dashboard but you expect to see production data, this may be a sign that our devices are not properly transmitting data to our system. Below you will find links to the articles that will guide you through diagnosing hardware related issues.

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Examples of a machine showing only Off (left) and Lost (right)

Gateway Troubleshooting

Aggregator and Sensor Troubleshooting