Machine Showing Off or Lost

If your machine is showing only Off or Lost in your Amper dashboard but you expect to see production data, this may be a sign that our devices are not properly transmitting data to our system. Below you will find links to the articles that will guide you through diagnosing hardware related issues.


Examples of a machine showing only Off (left) and Lost (right)

Gateway Troubleshooting

Aggregator and Sensor Troubleshooting