Troubleshooting/FAQ

Below you will find a list of articles to help self-troubleshoot issues with your machines' signal.

FAQ

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How long does it take to calibrate my machines?

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What do the different color lights on my gateway mean?

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Where do I go, who do I need to email for help?

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My machine is running, but Amper shows that it’s idle. What can I do?

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My machine data is grey and says “Lost”, what do I do?

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My machine is in production but Amper hasn’t updated yet. Is something wrong?